AVISO de privacidad

Effective date: July 1, 2023

What does this Policy cover?

LUGTUR and the guides attached to your group's domain and to all websites, applications and products we offer through our brands and other means.

This Policy explains how we collect and use your personal data (also known as personal information). It also tells you how we keep your data secure and what choices you may have, so be sure to read it.

We want this Policy to be easy to read. In some sections, you can click to get more details about what we do. Please note that all parts of this Policy apply to everything we do. We may give additional notices for some Services and locations, and these should be read together with this Policy.

Our Services may contain links to other sites. We do not control these sites and encourage you to read their privacy notices.

Our Services should not be used by children under the age of 16.

What data do we collect, use and share (summary)?

This section constitutes our notice of data collection under the CCPA. For at least the past 12 months, we have disclosed personal data for the following business or commercial purposes:

Personal identifiers, such as your name, alias, mailing address, e-mail address, telephone number, online identifier, Internet Protocol address, account name, education, employment, credit or debit card number, any financial information, as well as information considered sensitive such as social security number, account login and any information from your government identification cards.

Protected classification characteristics, such as your age, race, ancestry, national origin, citizenship, marital status and gender, all of which are considered sensitive personal information.

Commercial information, such as products or services you have purchased, obtained or considered, or other purchase or consumption history or trends.

Information on Internet or network activity, such as your browsing history, search history and information regarding a consumer's interaction with an Internet website application or advertisement.

Geolocation information- The data is obtained from your device by using satellite signals or cell phone towers to locate you within a geographic area. Accurate geolocation data is equal to or less than the area of a circle with a radius of 1,850 feet and is considered sensitive personal information.

Audio or visual information- such as audio or screen recordings (with your permission).

Inferences, the data extracted from the above data could create a profile that reflects your preferences, characteristics, predispositions, behavior, capabilities and aptitudes.

Purpose of personal data collection
(depending on the nature of your interactions with us)

  • Provision of our Services and execution of your requests.
  • To verify your identity and eligibility for our Services.
  • To direct you to the websites of our other listings by country.
  • To personalize the Service you receive.
  • To keep your data up to date.
  • To provide you with customer service and support.
  • To complete the data rights requests you have made.
  • To enable you to use social sharing tools.
  • Allow you to use our Services on one device and seamlessly pick up where you left off on another device.

Improve and promote our Services and those of others.

  • We may use your information to improve and promote our services and those of our other tourist listings in other countries:
  • To carry out market analysis and research.
  • To help present our Services clearly and effectively.
  • To conduct sweepstakes and surveys.
  • To help us create better products for you.
  • To process any rewards we may offer you.
  • To inform you about our services and promotions by email, social media (e.g. Facebook) and push notifications (when you agree).
  • To build, train and augment models that help us understand their potential interests and those of other consumers.
  • To target advertising to you, on this and other websites, based on data we have collected or created.
  • To provide you with offers based on the location of your device (if you agree).
  • To help us understand if and how our marketing is working.


Please note that we do not use profiles that may have legal or similar effects.

Operation of our company.

In the course of running our business we may use your data:

  • To perform tasks necessary for the operation of our Services and business.
  • To help protect our business and prevent fraud.
  • To create reports for internal or external purposes.
  • To comply with legitimate legal requests.
  • To audit our company and our processes.
  • To protect the interests of our company and those of our partners.
  • For other purposes not described in this Privacy Policy that you consent to (from time to time) and as permitted by law.

Important notes.

We may share your personal data with your consent or to comply with laws or other legal processes.

Sale of personal data:

We do not sell, rent or loan your personal data to third parties in exchange for money. However, depending on your privacy choices, we may share your data with social media platforms, analytics providers and advertising companies, and this may be treated as a "sale" under certain laws. Please see the How You Can Control Your Data section of this Policy for more information about your privacy choices.

Data retention:

We retain your data for as long as necessary to provide the Services to you and to comply with our business and legal obligations. In calculating how long we need to keep your data, we take into account the amount of data, the type of data, the risks that could be involved in its unintended use or disclosure, and whether we can do what we need to do using less data, as well as other legal reasons. When we no longer need your data for our stated purposes, we securely delete it.

Collection of data from minors:

We recognize the importance of protecting the privacy and safety of children. Our Services are not directed at children. We do not knowingly collect data from children under the age of 16 or from minors otherwise defined in local laws or regulations without verifiable parental consent. If we learn that someone under the age of 16 has provided us with their information, we will use our best efforts to delete it from our databases.